Sales Operations & Proposal Manager

Summary

Our Sales Operations & Proposal Manager is a critical member of Field Services & Motor Shop divisions as we continue to scale our business. This role will have two key focus areas: 1) leading sales operations in a manner that drives Sales team effectiveness; 2) preparing winning RFQs, Proposals, and Contracts that balance client expectations with company standards.

Our ideal candidate will leverage their career and industry experience to quickly gain a technical & operational understanding of our business. They are searching for an opportunity to be a program owner in a growing company; helping us evolve towards best-in-class practices. They are a team player who knows how to use their role to bridge gaps internally and is willing to jump in to help others. They care about building long term, trusting relationships with our clients. And they always put quality and safety first.

Work Location: option for Salt Lake City, UT area; or remote USA with periodic travel to Utah locations (approval of City/State required).

Responsibilities

Proposal Management

• Manage creation of RFQs, Proposals, and Contracts including scoping (resources, schedules, costs) and document preparation.
• Support Sales team with client and internal team communications during pre-sale stages.
• Identify client requirement exceptions that require Sales and/or Leadership reviews based on established company standards.
• Contribute to transition of projects from commercial to project management teams (pre- to post-sale).
• Actively self-educate on technology advancements and trends applicable to our industry.

Sales Operations Management

• Create structured processes and templates to support effective and efficient Sales workflows for participants and approvers; keeping an eye on continuous improvement as we scale.
• Support Sales team in creating and maintaining client records for effective relationship management.
• Collaborate with Finance and Leadership to design and maintain effective Sales reports.
• Accountable for training internal teams on relevant Sales processes, materials and software.

Experience & Skills

• Bachelor’s degree within Business, Finance, Engineering or equivalent years of relevant experience.
• 5+ years of experience in relevant roles such as sales operations, proposal/contract management, project management, application/sales engineering, including:
  • 2+ years experience in proposal/contract management role.
  • 2+ years industrial or commercial construction industry experience.
  • Power and/or hydro-generator industry experience is a huge plus.
• Demonstrated knowledge of contracting best practices and experience managing contract values of >$1M.
• Proven ability to interpret company strategies and translate into effective processes and materials.
• Experience working within (or closely with) Sales/Business Development teams.
• General technical acumen and experience utilizing Google and Microsoft Suites.
• Experience utilizing relevant software such as CRM, PM, ERP; some configuration experience preferred.
• Excels at creating organizational systems to balance and prioritize multiple projects.
• Creating technical content for presentations for various levels of an organization both internal and client-facing.
• Experience and comfort facilitating internal trainings and leading process/material implementations.
• Team player who can successfully balance working independently and collaborating with others.
• Strong work ethic with ability to be successful in virtual environment.
• Demonstrated ability to develop effective relationships with clients and internal partners based on understanding and trust.
• Proven track record of responsiveness with strong time management skills.
• Exceptional communicator (written and verbally) with technical and non-technical audiences.
• Ability to travel occasionally to client sites within North America; potential for international client travel.

Other Requirements

To comply with various regulations that govern our clients, the following requirements apply:

• Drug Screening (pre-hire, pre-client onsite visits, reasonable suspicion, post-accident/incident)
• Criminal & Background Screening (criminal record will not necessarily prevent your eligibility for hire)
• COVID Vaccination (not blanket requirement, but may be required for client site work)

Benefits & Perks

• Competitive Salary + Bonus
• Medical/Rx Insurance
• Dental & Vision (100% Employer Paid for Employee Only)
• 401k & Profit-Sharing Contributions
• Life Insurance (100% Employer Paid for Employee Only)
• Short Term Disability (100% Employer Paid for Employee Only)
• Paid Holidays
• Paid Time Off
• Commitment to continued education and certifications to advance your career